End-User Licence Agreement v1.1-2026-07-26

Version 1.1 — 26 July 2026. This End-User Licence Agreement (“EULA”) is a contract between Hablexo Ltd, a company registered in England & Wales (company no. 17354416), registered office 167-169 Great Portland Street, 5th Floor, London W1W 5PF (“Hablexo”, “we”, “us”), and the person or organisation that installs or uses the Software (“you”). Contact: hello@hablexo.com.

This EULA governs the operator applications — the Hablexo desktop operator app (Windows, macOS, and Linux) and the Hablexo mobile operator app (iOS and Android), together with their updates, documentation, and any bundled components (the “Software”). The Software is the tool you use to run an event; the translation service it connects to is governed by the Terms of Service (the “Terms”), and all processing of event content and personal data is governed by the Data Processing Addendum (the “DPA”). By installing or using the Software you accept this EULA. If these terms and the Terms conflict in relation to the service, the Terms prevail; the DPA prevails on data-protection matters. The Software is licensed for use by organisations and individuals acting in the course of business (B2B); it is not aimed at consumers.

1. Licence

Subject to your compliance with this EULA and the Terms, Hablexo grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and run the Software on devices you own or control, and to use it solely to operate your own events through the Hablexo service for your internal business purposes. The Software is licensed, not sold. Hablexo and its licensors retain all right, title, and interest in the Software, including all intellectual property rights; you receive only the rights expressly granted here. “Hablexo” and its associated names, logos, and marks are trademarks of Hablexo Ltd; this EULA grants you no right to use them, including to name, brand, or promote any product, distribution, or service.

2. Account required to publish

Operating a live event requires a signed-in Hablexo account credential (managed or, where we have agreed it, bring-your-own-keys). A signed-out operator does not publish, and usage attributes to the account that is signed in. You are responsible for your account and credentials as set out in the Terms, and for the acts of anyone you allow to use the Software under your account.

3. What you may not do

Except to the extent this restriction is prohibited by law (and, where the law permits it only on prior request, unless we have first declined a request from you), you must not:

• copy, modify, or create derivative works of the Software, except to make the ordinary back-up and installation copies the licence implies;
• reverse engineer, decompile, or disassemble the Software, or attempt to derive its source code, save to the limited extent applicable law (for example the permitted interoperability exception under the Copyright, Designs and Patents Act 1988) allows and cannot be excluded by agreement;
• distribute, resell, sublicense, rent, lease, lend, or make the Software available to any third party, or use it to provide a service bureau or timesharing service — an Own-branding subscription changes visual identity but grants no reseller or redistribution rights;
• remove, obscure, or alter any proprietary notices, marks, or attributions in the Software;
• circumvent, disable, or interfere with any licensing, metering, event-scoping, rate-limiting, update, or security mechanism, or attempt to access the service other than through the interfaces the Software provides;
• use the Software to build or train a competing product or service, or benchmark it for that purpose;
• attempt to run, replicate, or self-host the Hablexo server or delivery infrastructure; the server side is proprietary and operated only by Hablexo, and no part of this licence grants any right to it;
• use the Software unlawfully, or in breach of the acceptable-use terms in the Terms.

4. Updates

We may release updates, upgrades, and patches to the Software. The Software may check for updates and tell you when one is available, and some updates may be required for continued compatibility with the service or for security. Unless an update comes with different terms that you accept, this EULA governs it too. We are not obliged to maintain support for older versions.

5. Bring-your-own-keys

Where we have expressly agreed a bring-your-own-keys arrangement, you supply your own speech-to-text and translation provider credentials. The Software holds those credentials only in your device’s operating-system secret store, on your device; Hablexo never receives or holds them. You are solely responsible for the security, management, and cost of your own provider accounts, and for compliance with those providers’ terms. In that arrangement your providers are your processors, not Hablexo’s sub-processors, as described in the DPA.

6. Files the Software stores on your device

The Software writes certain files to your own device, not to Hablexo’s servers — including its configuration, the secret store above, chat history, a diagnostics log, unsent problem reports, and, only if you switch them on (both are off by default), audio recordings and transcripts. Some of these can contain other people’s personal data, and you are the controller of them. What is stored, how long it is kept, and how to delete it are set out in the Privacy Notice and in section 10 of the DPA; this EULA does not change those terms. You are responsible for informing your attendees and for having a lawful basis for the content you capture.

7. Third-party and open-source components

The Software includes third-party and open-source components that are licensed under their own terms. Those terms govern your use of the components and, to the extent required by them, prevail over this EULA for the component concerned; nothing here restricts any right you have under an applicable open-source licence. A list of these components and their notices is available on request at hello@hablexo.com and, where a component requires it, is included with the Software.

8. App stores

Where you obtain the mobile operator app from a third-party app store (for example the Apple App Store or Google Play), your download and use are also subject to that store’s terms, and this EULA applies only to the extent it is consistent with them. For the Apple App Store: this EULA is between you and Hablexo only, not Apple; Apple has no obligation to furnish support or maintenance for the app; Apple is not responsible for any product warranties or claims relating to the app; and Apple and its subsidiaries are third-party beneficiaries of this EULA and may enforce it against you. You confirm you are not located in a country subject to a relevant embargo and are not on a prohibited-parties list.

9. No warranty

To the fullest extent permitted by law, the Software is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of satisfactory quality, fitness for a particular purpose, or non-infringement. Captions and translations are produced by machine transcription and machine translation and can be wrong; you are responsible for deciding whether the Software is suitable for your event and for any human review where accuracy is critical. We do not warrant that the Software will be uninterrupted or error-free.

10. Liability

Your use of the Software forms part of your use of the service, and Hablexo’s liability in connection with the Software is subject to the same limitations and exclusions as in the Terms, to the fullest extent permitted by law. Nothing in this EULA excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.

11. Term and termination

This licence runs while you have a Hablexo account and comply with this EULA. It terminates automatically if you breach it, and it ends when your account is closed or the Terms terminate. On termination you must stop using and remove all copies of the Software. Personal data is handled as set out in the DPA and the Privacy Notice. Sections 1 (ownership), 3, 6, 9, 10, and 12 survive termination.

12. General

This EULA, together with the Terms and the DPA, is the entire agreement between you and Hablexo regarding the Software and supersedes any prior understanding. We may update this EULA; material changes take effect on reasonable notice (for example by email, in the control panel, or with an update), and continued use after the effective date is acceptance. Each version is dated and numbered. You may not assign this EULA without our consent; we may assign it to a successor of the business. If any provision is unenforceable, the rest remain in force. This EULA is governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory rights in your country of establishment.

Hablexo Ltd · Registered in England & Wales · Company No. 17354416 · Registered office: 167-169 Great Portland Street, 5th Floor, London W1W 5PF · hello@hablexo.com

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